Privacy Policy

How we handle your personal information.

Comply Partners Ltd is committed to protecting and respecting your privacy in accordance with UK data protection law.

Who we are

Comply Partners Ltd ("we", "us", "our") is the data controller for personal data collected through this website.

  • Email: hello@complypartners.co.uk
  • Company Number: 16916304
  • Address: 25 Orchard Road, Eastry, CT13 0EB, United Kingdom

Data we collect

We may collect and process the following categories of personal data:

  • Identity Data: name
  • Contact Data: email address, telephone number
  • Business Data: company name, job title
  • Technical Data: IP address, browser and device information
  • Usage Data: how you interact with our website

How we collect data

We collect personal data through:

  • Microsoft Bookings (consultation booking)
  • Microsoft Forms (enquiries via external link)
  • Direct communication (email or telephone)
  • Cookies used to manage site functionality and preferences

Purpose and lawful basis

We process personal data under the following lawful bases:

  • Legitimate Interests: responding to enquiries and improving services
  • Contract: delivering consultancy services
  • Legal Obligation: regulatory compliance
  • Consent: marketing communications and non-essential cookies

Marketing

We will only send marketing communications where you have explicitly provided consent.

You can withdraw consent at any time by:

  • Using the unsubscribe link (where available)
  • Contacting us at hello@complypartners.co.uk

Cookies and tracking

We use a minimal cookie to remember your preferences. We do not currently use analytics or advertising cookies.

If you choose to load the Microsoft Bookings calendar, Microsoft may set cookies required to provide that service.

For full details, please see our Cookie Policy.

Data sharing

We may share personal data where necessary:

  • With individuals within your organisation as required to deliver services
  • With regulators where required (e.g. Financial Conduct Authority)
  • With trusted service providers such as Microsoft 365

We do not sell or trade personal data.

International transfers

Some third-party providers (such as Microsoft) may process data outside the UK.

Where this occurs, appropriate safeguards are in place, such as adequacy decisions or contractual protections.

Data retention

We retain personal data only as long as necessary for the purposes it was collected.

Typically, this is up to six years after the end of our contractual relationship, unless a longer period is required by law.

Data security

We implement appropriate security measures including:

  • Secure hosting environments
  • Access controls
  • Encryption where appropriate

Your rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability

Requests can be sent to hello@complypartners.co.uk.

Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

www.ico.org.uk

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.